Digital Transformation
The metrics we have inherited for measuring technology adoption are failing us in the age of AI. We are tracking daily active users and query volumes, presenting impressive charts that show a steady upward trend. We are measuring activity, and we are feeling a sense of progress. This is a
Digital Transformation
A costly and fundamental miscalculation is quietly derailing most enterprise AI strategies. We are obsessing over the engine—building bigger models and more complex RAG pipelines. In our race for a more powerful engine, we have forgotten the fuel. But the deeper mistake is in how we view the AI
Digital Transformation
Your multi-million dollar AI investment is underperforming. Your teams are busy, the activity dashboards are green, but the promised exponential gains in productivity and innovation remain stubbornly out of reach. You have a problem, but it is not the one you think you have. The conventional wisdom is to blame
Investment Strategy
You’ve seen it happen. A team of your sharpest engineers spends six months building a sophisticated prediction engine. The demos are impressive, the accuracy metrics are in the high 90s, and the PowerPoints are flawless. The pilot is declared a "success." And then… nothing. The tool sits
Operational Excellence
Let's start with an uncomfortable truth for September 2025: two versions of your company’s architecture now exist in parallel. There’s the official one, carefully documented on your internal wiki. Then there’s the shadow architecture, being built piece-by-piece, commit-by-commit, by dozens of AI agents sourcing their
Security
Your company just passed its security audit with flying colors. Your firewalls are locked down, your public attack surface is minimal, and you're leveraging the best of modern zero trust architecture. But what if a single, overlooked blind spot in that very architecture is enabling a silent, undetectable
People & Talent
Your AI investment is leaking value. Every day, your teams use generative AI, but the promised productivity boom feels more like a slow, uneven trickle. Here’s why—and how to fix it. The bottom line * The problem: AI tools aren't a uniform productivity boost; they are creating
Compliance
In my previous post, "The localization moat," I outlined the strategic case for treating global data localization as a centralized platform capability. The vision is to build a shared Geo-Scoped API that accelerates product development, strengthens governance, and improves margins. Now, let's move from the "
Compliance
Most leaders see data localization as a cost center—a defensive tax on global growth. They're wrong. It's one of the most powerful, and overlooked, levers for building a competitive moat. Here's the playbook. The bottom line * The problem: Global data laws are a
Investment Strategy
The pressure to innovate with AI is relentless. For technology leaders, the classic 'build vs. buy' decision has become a strategic vise: building is slow, capital-intensive, and fraught with risk; buying creates vendor lock-in, spiraling costs at scale, and a critical dependency on another company's roadmap.