Architecting the business to reduce friction and increase velocity, focusing on the physics of the system, not just the implementation of new tools.
Digital Transformation
The metrics we have inherited for measuring technology adoption are failing us in the age of AI. We are tracking daily active users and query volumes, presenting impressive charts that show a steady upward trend. We are measuring activity, and we are feeling a sense of progress. This is a
Digital Transformation
A costly and fundamental miscalculation is quietly derailing most enterprise AI strategies. We are obsessing over the engine—building bigger models and more complex RAG pipelines. In our race for a more powerful engine, we have forgotten the fuel. But the deeper mistake is in how we view the AI
Digital Transformation
Your multi-million dollar AI investment is underperforming. Your teams are busy, the activity dashboards are green, but the promised exponential gains in productivity and innovation remain stubbornly out of reach. You have a problem, but it is not the one you think you have. The conventional wisdom is to blame